Privacy Policy

Effective Date: June 22, 2025 | Last Updated: June 22, 2025

1. Introduction

NQSQ Consulting ("NQSQ," "we," "our," or "us") is committed to protecting your privacy and handling your personal information with transparency, integrity, and care. This Privacy Policy describes how we collect, use, disclose, retain, and protect information about you when you visit our website, engage with our services, or otherwise interact with us.

This Policy applies to all users of our website and services, including residents of all U.S. states and individuals located outside the United States. We comply with all applicable federal and state privacy laws, including but not limited to: the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA); the Virginia Consumer Data Protection Act (VCDPA); the Colorado Privacy Act (CPA); the Connecticut Data Privacy Act (CTDPA); the Texas Data Privacy and Security Act (TDPSA); and applicable provisions of the General Data Protection Regulation (GDPR) where relevant.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect information about you in several ways, including information you provide directly, information collected automatically, and information obtained from third parties.

2.1 Information You Provide Directly

When you contact us, request services, subscribe to communications, or otherwise engage with us, we may collect:

Full name and professional title
Business and personal email addresses
Phone numbers (business and personal)
Company name, industry, and size
Mailing and billing addresses
Information submitted through contact or inquiry forms
Communications and correspondence you send to us
Payment and billing information (processed through secure third-party processors)

2.2 Information Collected Automatically

When you visit our website, we and our service providers automatically collect certain technical and usage information, including:

IP address and approximate geolocation derived from IP address
Browser type, version, and language settings
Device type, operating system, and device identifiers
Hardware model and mobile network information
Referring URLs and exit pages
Pages viewed, links clicked, and time spent on pages
Date and time of your visit
Cookie identifiers and similar tracking technology data
Session identifiers and interaction logs

2.3 Cookies and Similar Tracking Technologies

We use cookies, web beacons, pixel tags, local storage objects, and similar technologies to collect information about your interactions with our website. These technologies may include:

Session and persistent cookies to recognize you across visits
Analytics cookies to understand how visitors use our site
Functional cookies to remember your preferences
Marketing and advertising cookies to deliver relevant content

You may control or disable cookies through your browser settings or by using opt-out tools provided by third-party analytics and advertising providers. Please note that disabling certain cookies may affect the functionality of our website. We honor Global Privacy Control (GPC) signals where required by applicable law.

2.4 Device-Level Data

We may collect device-level identifiers and technical data including advertising identifiers (such as IDFA or Android Advertising ID), device fingerprints, screen resolution, installed fonts, and other technical attributes of your device, as permitted by applicable law and your device settings.

2.5 Information from Third Parties

We may receive information about you from third-party sources, including business partners, data analytics providers, social media platforms, and publicly available sources. We may combine this information with data we collect directly to improve our services and communications.

3. How We Use Your Information

We use the information we collect for the following purposes, relying on legal bases including your consent, our legitimate business interests, performance of a contract, and compliance with legal obligations:

To provide, operate, and improve our consulting services and website
To respond to your inquiries, requests, and communications
To send you information about our services, events, publications, and insights (with your consent where required)
To process transactions and manage billing and payment
To personalize your experience on our website
To analyze website traffic, usage patterns, and user behavior
To conduct market research and improve our service offerings
To detect, prevent, and address fraud, security threats, and technical issues
To comply with applicable laws, regulations, legal processes, and enforceable government requests
To enforce our terms of service and protect the rights, property, and safety of NQSQ, our clients, and others
To fulfill any other purpose for which you provide information or to which you consent

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

4.1 Service Providers

We engage trusted third-party vendors who assist us in operating our website and delivering our services. These providers are contractually obligated to use your information only as directed by us. Categories include:

Cloud hosting and infrastructure providers
Email and communications platforms
Customer relationship management (CRM) systems
Analytics and website performance tools
Payment processors and billing systems
Legal, accounting, and professional services providers
Cybersecurity and fraud prevention services

4.2 Business Transfers

In the event of a merger, acquisition, sale of assets, reorganization, or other business transaction, your information may be transferred as part of that transaction. We will provide notice of any change in ownership or control of your personal information.

4.3 Legal Compliance and Protection

We may disclose your information when we believe in good faith that disclosure is necessary to:

Comply with applicable laws, regulations, or legal processes
Respond to lawful requests from government authorities
Enforce our agreements and policies
Protect the rights, property, or safety of NQSQ, our clients, or the public

4.4 With Your Consent

We may share your information with third parties when you have provided your explicit consent to do so. Use of this site and submitting a request for contact, request for consultation, subscribing to any communication, newsletter, or marketing material shall all constitute your explicit consent to share your information with third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include:

The duration of our business relationship with you
Legal obligations to retain data for specified periods (e.g., tax and accounting records)
Applicable statutes of limitations for legal claims
Our legitimate business interests in maintaining accurate records

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention and disposal procedures.

6. Your Privacy Rights and Choices

Depending on your state of residence, you may have the following rights with respect to your personal information:

6.1 Rights Available to All U.S. Residents

Right to Know: Request information about the categories and specific pieces of personal information we have collected about you.
Right to Access: Request a copy of the personal information we hold about you.
Right to Deletion: Request that we delete your personal information, subject to certain legal exceptions.
Right to Correct: Request that we correct inaccurate personal information we maintain about you.
Right to Opt Out of Sale: We do not sell personal information. If this changes, you will have the right to opt out.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

6.2 Additional Rights for California Residents (CCPA/CPRA)

California residents have additional rights under the CCPA/CPRA, including:

Right to limit use and disclosure of sensitive personal information
Right to opt out of automated decision-making and profiling
Right to know about third parties to whom personal information was disclosed for direct marketing purposes

6.3 Rights for Residents of Virginia, Colorado, Connecticut, and Texas

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and Texas (TDPSA) have the right to appeal a denied privacy request. To submit an appeal, please contact us using the information in Section 11.

6.4 How to Submit a Request

To exercise any of your privacy rights, please submit a verifiable request by:

Emailing us at: administration@nqsqconsulting.com
Using the contact form on our website at www.nqsqconsulting.com

We will respond to verifiable requests within 45 days, with the possibility of a 45-day extension where reasonably necessary. We may require you to verify your identity before processing your request.

7. Data Security

We implement and maintain reasonable and appropriate technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, destruction, or misuse. These measures include encryption of data in transit and at rest, access controls, employee training, and regular security assessments.

No method of transmission over the Internet is completely secure. In the event of a data breach that may affect your rights, we will notify you and applicable regulatory authorities as required by law.

8. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will promptly delete such information. If you believe we may have inadvertently collected information from a child under 13, please contact us at administration@nqsqconsulting.com.

9. International Data Transfers

NQSQ Consulting is headquartered in the United States. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

For individuals located in the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on appropriate legal mechanisms for international data transfers, including Standard Contractual Clauses approved by the European Commission, where applicable.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services not operated by NQSQ Consulting. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of third-party sites.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

NQSQ Consulting - Privacy Officer

Email: administration@nqsqconsulting.com

Website: www.nqsqconsulting.com

We take all privacy inquiries seriously and will respond promptly in accordance with applicable law.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you by updating the Effective Date at the top of this Policy and, where appropriate, by providing additional notice via email or a prominent notice on our website.

Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically.

This Privacy Policy was last reviewed and updated on June 22, 2025.